Terms of service
The rules that apply to your Premium Connectivity service.
Service
We provide the internet package you subscribed to, subject to network availability and scheduled maintenance. We aim to inform customers in advance of any planned downtime.
Billing and payment
Monthly bills are created on your billing day each month and are due within the stated period. Partial payments are accepted; the remainder appears as "previous due" on the next bill. Every payment gets a receipt, downloadable from the customer portal.
Fair use
You agree not to resell the service without written permission, not to use it for any unlawful activity, and not to attempt to access our routers, network equipment or other customers' accounts.
Ending the service
You may stop the service at any time by contacting support; settled bills remain payable. We may suspend service for unpaid bills after notice, or immediately for abuse of the network.
Contact
Questions about these terms? Email info@premiumconnectivity.net or use the support form.